Policies

At this time, we can only ship within Canada. We use Canada Post, Purolator & Fed Ex. If you have your own account, it can be charged there. We would only require your account information for that courier at the time you place your order.

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.

Consolidated Shipments: Entire orders will be shipped together if possible.

We will always attempt to ship complete orders. You will be contacted prior to the order being sent out to let you choose between waiting on the entire order, sending the backorder when it arrives or cancelling that item.

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Missing/wrong items: If you were charged for an item and something else was shipped OR there was something missing in the order, AgCon will correct the error and cover the extra shipping.

Special order items are final sale.

Return Shipping Instructions: When calling in to get authorization for the return, the method of shipping can be determined. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Packages can be sent back to AgCon Equipment.

GST is charged on all orders. PST will be charged based on the province where the customer resides. If PST exempt, please provide the PST number at time of ordering.

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.

Backorders: If an item is backordered, we will notify you via e-mail. If the shipment will be scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dealer Spike, LLC.

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.